Thank you for considering Valley Health Plan!
If you are interested in choosing Valley Health Plan and would like to keep your current doctor, contact us today! Let us help you make a decision about your care. Simply submit our
online interest form or give us a call at 408.885.4760 or 1.888.421.8444 (toll-free).
For the hearing and speech impaired, call the California Relay Service (CRS) by simply dialing 711 or the 800 CRS number of your modality. You can also submit any question or concerns electronically to Member Services by using our
Contact Us form.
If you do not see the provider you are searching for in our
online Provider Search, please contact us. Valley Health Plan is continuing to expand our networks and services - let us help you find the right care for you!
Valley Health Plan believes that it's your health, your choice. We offer many provider networks for you to choose the right care for you and your family. We also offer free health education and fitness classes to our Members including Zumba, yoga, healthy cooking demonstrations, and more! At Valley Health Plan, we understand that alternative and complementary care is important - so we offer acupuncture and chiropractic services for a low co-pay. Call us at 408.885.4760 or 1.888.421.8444 (toll-free) to speak to a Member Advocate to find out more about what VHP can do for you! You may choose from a diverse provider network with VHP including the following:
- Community Clinics (Primary Care Services ONLY)
• Asian Americans for Community Involvement (AACI)
• Gardner Family Health Network Locations
• Indian Health Center
• MayView Community Health Centers
• North East Medical Services (NEMS)
• Planned Parenthood Locations
VHP Members choosing a Community Clinic PCP
will receive their specialty care through Valley
Specialty Center at Santa Clara Valley Medical Center.
- Independent Practice (Primary Care Services ONLY)
• Northern Cal Advantage Medical Group (NCA)
• Santa Clara County Individual Practice
Association (SCCIPA)
• <10 individual PCPs not affiliated with an
association
VHP Members choosing an Independent Practice
PCP will receive their specialty care through Valley
Specialty Center at Santa Clara Valley Medical Center.
- Palo Alto Medical Foundation (PAMF)
- San Jose Medical Group (SJMG)
- Santa Clara Valley Medical Center (SCVMC)
• Adult Medicine
• Family Medicine
• Pediatric Medicine We encourage you and your family to choose a PCP that best fits your needs. We will make every effort to assign you to the PCP of your choice, however, if this is not possible, we will contact you to make another selection. If you do not select a PCP, we will assign one to you and your enrolled Dependents. To find a PCP, you can use ouronline Provider Searchor call Member Services at 408.884.4760 or 1.888.421.8444 (toll-free). If you are interested in choosing Valley Health Plan and would like to keep your current doctor, contact us today! Let us help you make a decision about your care. Simply submit an electronic form located in the Future Members section of our website or give us a call at 408.885.4760 or 1.888.421.8444 (toll-free). If you do not see the provider you are searching for in our online Provider Search, please contact us. Valley Health Plan is continuing to expand our networks and services - let us help you find the right care for you! If you are a resident of Alameda, San Mateo or Santa Cruz County, and are interested in choosing a PAMF Primary Care Provider located in those counties, please contact VHP Member Services at 408.885.4760 or 1.888.421.8444 (toll-free). Our member advocates can verify if your PCP is contracted with VHP in those counties. Except in the case of an emergency, all hospital services must be authorized by the Plan. Currently, VHP is contracted with the following hospitals:
• Lucile Packard Children’s Hospital
• O’Connor Hospital
• Saint Louise Regional Hospital
• Santa Clara Valley Medical Center
• Stanford Hospital Currently, there are 12 urgent care clinics, many with services available on a walk-in basis, available to VHP Members. Laboratory services are ordered by your physician when medically necessary. VHP is contracted with Quest Diagnostic Laboratory Services offering more than 400 Quest Patient Service Centers (PSC) in California – with 25 convenient locations throughout the County. Some physician clinics/offices offer onsite laboratory services. VHP Members enjoy pharmacy benefits and services offered for a $0 copayment. Members can fill prescriptions nationwide at Safeway and Walgreens pharmacy locations as well as select local pharmacies in Santa Clara County. Some additional VHP benefits include:
• Member Services
• 24/7 Medical Advice Line – experienced nurses available to answer your questions
• Acupuncture & Chiropractic Services – for a low $10 copayment per visit
• Health Education Services – including free exercise and wellness classes
• Outpatient Mental Health Counseling Services
• Outpatient Psychiatric Services
• Chemical Dependency/Substance Abuse Services • The County of Santa Clara holds drop-in Open Enrollment sessions throughout the County. Representatives are onsite and can answer your questions.
• Call VHP Member Services at 408.885.4760 or 1.888.421.8444 (toll-free)
If you need an Enrollment Packet, please visit your Human Resources/Service Center. |
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