Pay Your Monthly Health Coverage Bill

On March 1, 2023, VHP went live with a new IT system and you were sent a new VHP member ID card that includes a new member identification number.  Please use this new member ID card and new member identification number when requesting healthcare services from providers and when paying your premiums.  

If you are a member who is currently enrolled in auto-pay, you will not need to re-enroll in auto-pay for recurring payments. Some members may find that they are periodically not be able to access their E-Bill Express profile or accounts starting on and after March 1, 2023, which will be due to enhancements being implemented through this go-live transition period. If you are currently experiencing an inability to access your profile or account, please attempt to log-in to E-Bill Express again on Monday, March 20, 2023.

Due to this known E-Bill Express access issue, VHP understands that some premium payments may be delayed due to a members inability to submit a payment through the system and would like to affirm that members in this situation will not have their healthcare coverage with VHP terminated for non-payment for the month of April.  Once the system is open and ready to accept payments through E-Bill Express, members will still be expected to make their April premium payment to continue to receive healthcare services through VHP.

We apologize for any inconvenience and strive to make this transition as smooth as possible.

If you have additional questions, please contact VHP Member Services by phone at 1.888.421.8444 or by email at [email protected]

Thank you for choosing Valley Health Plan (VHP) for high-quality, local care. As part of our commitment to making your experience as stress-free and easy as possible, we have several ways for you to pay your monthly premium. Paying on time ensures your coverage begins as quickly as possible and stays active throughout the year.

Now there are more ways than ever to pay your premium.

Online with free Auto Pay or Quick Pay using a credit card, debit card, or echeck.

  1. AutoPay lets you set up an automatic monthly payment using a debit or credit card so you never have to worry about missing or being late with a payment again.
  2. Quick Pay lets you make a one-time payment to be withdrawn on the next business day by setting up a profile with a User ID and password or making a payment as a visitor.
Pay online






 By check or money order

Please make all checks payable to Valley Health Plan

For Standard Mail, mail to:

County of Santa Clara Valley Health Plan
PO Box 888435
Los Angeles, CA 90088-8435

For Overnight Mail, mail to:

Lockbox Services-#0138435
County of Santa Clara Valley Health Plan
3440 Flair Drive
El Monte, CA 91731


If you have any questions, please contact VHP Member Services at 1.888.421.8444 (toll-free) between 8:00 am to 5:00 pm, Monday through Friday. Closed on holidays.

©2023 Valley Health Plan. All rights reserved.