Periodically, Valley Health Plan will be sending you Member Updates to provide you with important benefit information, changes in policy or new state regulations. Please keep these updates with your VHP Evidence of Coverage & Disclosure Form (EOC) booklet. These Member Updates along with articles in the Perspectives Newsletter will be your notification of changes related to your contract with Valley Health Plan (VHP).
Member Update - December 2020
2020 HEDIS Results
Valley Health Plan (VHP) is proud to report improvements in many of the 2020 Healthcare Effectiveness Data and Information Sets (HEDIS). VHP monitors and tracks HEDIS scores to evaluate the performance of clinical quality mesaures and other important aspects of the care and services provided by VHP and its network of contracted providers.
Member Update - October 2020
How the Quality Management (QM) Team is Working for You
The Quality Management program is centered on Valley Health Plan’s (VHP) vision and mission.
The scope and content of the quality program represents the entire VHP delivery system. The team’s
monitoring and evaluation activities involve a planned, systematic, and ongoing process to improve the quality
of care and service members receive.
Member Update - October 2019
Valley Health plan contracted with DSS Research a NCQA certified vendor to field the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey for Commercial and Qualified Health Plan (QHP) survey for Exchange plans.