Valley Health Plan (VHP) greatly appreciates
the relationship with our Providers. Together we are partners in the health of
VHP Members and our shared community. This manual provides information about
how to work with VHP and will describe how will we work together. The Provider
Manual also contains policies, procedures, regulatory/contractual requirements
to support you in providing comprehensive care to our Members and is designed
to help your understanding our programs and processes. We will update our Provider
Manual from time to time as our policies and/or regulatory requirements change.
Valley Health Plan (VHP) is releasing a new
Provider Manual effective February 1, 2021. You can preview the 2021 manual
at https://www.valleyhealthplan.org/sites/p/Bulletin-and-Updates/Pages/Updates.aspx.
VHP’s Provider Manual has been redesigned
based on feedback provided by VHP’s community of Providers, enhanced to assist
you in responding to questions from VHP’s Members, includes a Quick Reference
Guide (QRG) that contains VHP resource information, and speaks to VHP’s
policies, procedures, operating practices, and Provider-related regulatory
requirements.
We value your commitment to the health and
well-being of our communities, to the quality of health care services you
provide in those communities, and we thank you for being a member of the VHP
Provider community.
Even after the 2021 Provider Manual goes into effect, Providers contracted to serve VHP’s Medi-Cal population should continue to reference VHP’s 2020 Provider Manual posted above.
