VHP to Launch VHP Access, Powered by Epic, on March 1, 2023!

Valley Health Plan (VHP) will launch VHP Access, powered by Epic, on March 1, 2023.  VHP Access will replace VHP’s current Valley Express referral, authorization, and eligibility system. 

Through VHP Access, you will be able to:

  • Submit prior authorization requests
  • Verify health coverage and benefits information
  • Submit and view claims and explanations of payment
  • View capitation payments and associated members
  • Receive status notifications regarding claims and authorizations
  • Review clinical documentation
  • Submit claims payment disputes
  • Submit referrals and view referral requests

VHP has been working with its network providers to identify Site Administrators to provision end user accounts for VHP Access.  The Site Administrator partners with VHP to manage user accounts and assign access levels. 

How to get a VHP Access user account

If you perform any of the activities noted above and you need a user account for VHP Access, please contact your Site Administrator.  If you are unsure of who your Site Administrator is or you do not have one yet, please contact VHP Provider Relations at 408.885.2221 or [email protected].

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