Behavioral Health

Behavioral Health Counseling Services - Outpatient

Valley Health Plan (VHP) provides improved access to Behavioral Health Counseling services for you and your family. You are no longer required to request this type of referral from your Primary Care Provider (PCP), although you may want to discuss your need for this type of service with your PCP. Your PCP can be helpful in ways other than arranging for Behavioral Health Counseling Services.
 
To access outpatient Behavioral Health Counseling Services, you may contact a VHP Behavioral Health Provider directly or you can contact the VHP Member Services at 1.888.421.8444 (toll-free) for assistance in obtaining care.  You can also use our Provider Search to find a Behavioral Health Provider near you!

Behavioral Health Services provided by a Psychiatrist - Outpatient

Prior Authorization is required to receive outpatient psychiatric services. Contact your Primary Care Provider or your VHP Network Behavioral Health Provider for a referral.  All referrals are reviewed by VHP's Behavioral Health Medical Director.

Behavioral Health Services – Inpatient

Your VHP Behavioral Health Provider will make arrangements for covered services when Medically Necessary. 

Behavioral Health Benefits and Claims

Call VHP Member Services at 1.888.421.8444 (toll-free) for assistance with mental health benefits, coverage, and claims processing information.


NOTE:  In order to receive outpatient psychiatric services, a "Treatment Authorization Request for Services" form must be completed by your PCP or your VHP Network Behavioral Health Provider and approved by VHP's Behavioral Health Medical Director.​​

 

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