Care Management Program

Valley Health Plan (VHP) has a care management program designed to work with our members who have one or more health conditions to help improve their health and quality of life. The programs consist of case management, care coordination, and preventive health education and are FREE for members who qualify based on medical need. This program is voluntary and you can opt out at any time. Ways to enroll in the program: Your doctor may refer you to the program, Valley Health Plan may refer your to the program, and you can self-refer by calling the number below.


A Condition Management Program care manager will call you to get you started. Take advantage of this great care program and enroll today! 

If you would like more information about the program or want to get started right away, please call us at 669.220.5235. Staff members are available between 8:00 am and 8:00 pm (PST) Monday through Friday and 9:00 am to 12:00 pm (PST) on Saturdays.  If you use a TTY, call 1.800.735.2929 (toll-free) or your local Telecommunications Relay Service to talk to a program nurse.  

You may file a complaint against the program by calling Valley Health Plan Members Services at 1.888.241.8444 (toll-free).

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