Due to the Coronavirus (COVID-19) health emergency, VHP has no walk-in services available at this time. Please call Member Services at 1.888.421.8444 for assistance.

Thank you for taking the time to contact us! We appreciate your thoughts and look forward to hearing from you. If you are considering filing a Grievance, please visit the Grievance information page.

Members Contact Us Form

Other Contact Options & Holiday Schedule

Main Office
2480 N. First Street
Suite 160
San Jose, CA 95131

Member Services
Toll-Free: 1.888.421.8444
Fax: 408.885.4425

For the hearing and speech impaired, call the California Relay Service (CRS) by simply dialing 711 or the 800 CRS number from your modality.

Hours:
Monday to Friday
9 a.m. - 5 p.m. PST

Valley Health Plan is closed during the following holidays:

  • January 1, 2021: New Year's Holiday
  • January 18, 2021: Martin Luther King Day
  • February 15, 2021: Presidents' Day
  • March 31, 2021: Cesar Chavez Day
  • May ​31, 2021: Memorial Day
  • June 18, 2021: Juneteenth Day
  • July 5, 2021: Independence Day (observed))
  • September 6, 2021: Labor Day
  • October 11, 2021Indigenous Peoples' Day
  • November 11, 2021: Veterans Day
  • November 25-26, 2021: Thanksgiving Holiday
  • December 24, 2021: Christmas Day​ (observed)
  • December 31, 2021: New Year's Day (observed)

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