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Valley Health Plan

Choose or change your PCP

young black doctor wearing glasses appointment with male same sex couple

 

Valley Health Plan (VHP) offers you several ways to choose a Primary Care Provider (PCP). We encourage you to take the time to research available Primary Care Providers and make an informed choice based upon you and your family’s needs and preferences.

Ways to make an informed decision:

  • Visit the VHP Provider Search to learn more about VHP’s network of doctors and which doctors are available to you within your plan.
  • Contact Member Services at (888) 421-8444 (toll-free) to speak with one of our knowledgeable and friendly Member Service Specialists.
  • Use the internet to research physicians that you find in the VHP Provider Search to read about their credentials, affiliations and specialties. You can also use the internet to find out what other patients say about the care they receive from a physician.
  • Talk to your friends, family and neighbors. Often the best information comes from the people you know and trust.

As a Member, you have the right to change your Primary Care Provider (PCP) at any time. The change will take effect on the first day of the next month after your request is received. During that time a new Member ID card will be sent to you with the name of your new PCP.

It is important that you wait to seek services from your new PCP until the change has become effective or you could be financially responsible for any services received.

Please submit your request to change your Primary Care Provider (PCP) or call Member Services at (888) 421-8444 (toll-free).

  • Please enter the name of the provider you would like to be your Primary Care Provider (PCP).
    If you know the name of the provider's affiliated group, please enter that as well.
  • You may enter the name of an alternate provider if your requested provider
    is not currently accepting new patients.