Member materials
Valley Health Plan encourages you and your family to maintain good health. Learn more about your benefits and how to access the care you need.
- Benefits and coverage handbooks - Also known as the Combined Evidence of Coverage (EOC)
- Health plans and network information
- Forms & resources
- Grievances
- Newsletters and updates
- Advisory board
- Grievance form
Our Member Services Department is available to address your questions, help you get the most of your health plan, and make it easy to find the right care. You can fill out the Our Member Services Department is available to address your questions, help you get the most of your health plan, and make it easy to find the right care. You can fill out the Contact Us form, call Monday through Friday, 9:00am to 5:00pm, or walk-in to our office Monday through Friday 8:00am - 5:00pm.
Phone: (888) 421-8444 (toll-free)
Office: 2480 N. First Street, Suite 160, San Jose, CA 95131
If you need to notify VHP of an emergency or urgent care situation, please leave a telephone number where you can be reached.