Valley Health Plan New Member Orientation Video Now Available!

Welcome to Valley Health Plan! As a new VHP member, we want to help you get the most out of your plan. This new member orientation video will introduce you to key features of your plan and guide you through important processes like how to choose your Primary Care Provider (PCP), find out where to get your prescriptions filled, and what to do when you need emergency or urgent care.

New Member Orientation Video Image on Computer

What you’ll learn in our new member orientation video:

0:00 - Intro Welcome to Valley Health Plan
0:49 - Understanding Your Coverage
3:26 - Provider Networks
4:03 - Pharmacy Network
6:00 - Laboratory
6:17 - Accessing Care from PCP and Specialty Referrals
10:42 - Premium Payments
11:34 - Pediatric Benefits
13:08 - Health and Wellness Benefits - Nutrition, Fitness, Tobacco Cessation
18:10 - Nurse Advice and MDLIVE Telehealth
19:58 - Member Resources - Language Assistance, Care Management Program
23:05 - Contact Us

Watch New Member Orientation Video

Our Member Services Department is Here to Help

Have more questions? Contact our Member Services Department by email at [email protected] or by phone at 1.888.421.8444.



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