New Payment Methods for VHP Members – Sign Up Today!

Effective May 2, 2024, Valley Health Plan (VHP) will be transitioning to Chase Bank, which means the online payment platform and mailing addresses for VHP member payments will change.   

Set Up Online Payments 
 

Online Payment Instructions

• Effective May 2, 2024, VHP members will make their payments online via the Chase InstaMed portal here:  https://pay.instamed.com/Form/Payments/New?id=VHP.

• As of May 2, 2024, the former payment portal E-Bill Express will no longer be available.  Members who prefer automatic payments will need to sign up with InstaMed.   
• VHP Members are encouraged to enroll in automatic payments by May 23, 2024, at:  https://pay.instamed.com/Form/Payments/New?id=VHP.  The first automatic payment for those enrolled by May 23, 2024, will be deducted on May 27, 2024.  For members who sign up for automatic payments after May 23, 2024, the automatic payments will begin the following month.     
• An email address and the members’ Premium Billing Account ID# are required to sign up.  The Premium Billing Account ID# can be found on any past billing statement or through the VHP Connect member portal at:  www.vhpconnect.org.     
• Members who do not set up automatic payments by May 23, 2024, can still make one-time payments, or pay by mailing a check or money order, but are encouraged to set up automatic payments as soon as possible.

Pay By Check or Money Order
 

Members paying by check or money order, can make checks payable to “Valley Health Plan” and mail them to one of the addresses below. 

For standard mail, send to:
Valley Health Plan    
PO Box 103333    
Pasadena, CA  91189-3333

For overnight mail, send to:
JP Morgan Chase
Valley Health Plan – Box #103333
2710 Media Center Drive
Building #6, Suite 120
El Monte, CA  91731